Grow your business on WhatsApp — sell, support & automate in one place
The all-in-one WhatsApp Business Platform for teams in Indiathe UKthe UAESingaporeAustralia — broadcast campaigns, a shared team inbox, no-code flow automation, chatbots, AI agents and the official WhatsApp Business API.
One platform for your entire WhatsApp business
From your first broadcast to a fully automated support desk — give your whole team the tools to sell, support and grow on WhatsApp.
Broadcast campaigns
Send approved WhatsApp templates to thousands of customers at once, with live delivery, read and reply analytics — and one-click re-target of non-responders.
Shared team inbox
Your whole team answers customer chats from one shared inbox — assign conversations, add private notes, and never miss a message.
Flow-chart automation
Design customer journeys visually with a no-code, drag-and-connect flow builder — welcome messages, menus, conditions and auto-replies, no developer needed.
Chatbots & AI agents
Let chatbots and AI handle routine questions in a natural, on-brand voice — and hand over to a human the moment it's needed.
WhatsApp Coexistence
Connect your existing WhatsApp Business App number and keep using it on your phone and the platform at the same time — chats sync both ways, with your contacts and last 6 months of history imported.
Template approval
Create rich message templates with media, buttons and carousels, and submit them to Meta for approval — across one or multiple WhatsApp numbers in a click.
Click-to-WhatsApp ads
Turn Facebook & Instagram ad clicks straight into WhatsApp conversations — and track every lead through to a sale.
WhatsApp Business API
Developer-friendly API and webhooks to plug WhatsApp into your website, store, CRM and internal tools — with full documentation.
Reports & analytics
Know exactly what's working with delivery, engagement and agent-performance reports across every campaign and channel.
WhatsApp across your whole customer journey
The same number and inbox carry a customer from their very first message through to a loyal, repeat one.
Turn interest into a first conversation
Capture opted-in contacts wherever people already find you, then greet them automatically the moment they say hello.
- Collect opt-ins from your website, ads and QR codes
- Auto-reply the instant a new contact messages you
- Launch festive and seasonal broadcast campaigns
Turn conversations into orders
Let customers browse, ask questions and check out without ever leaving the chat.
- Share your catalog and take orders inside WhatsApp
- Win back abandoned carts with automatic reminders
- Send secure OTPs and instant payment confirmations
Keep customers coming back
Stay in touch after the sale so the next purchase happens on your number, not a competitor's.
- Send personalised offers to past customers
- Re-activate inactive contacts with targeted campaigns
- Collect reviews and feedback after every order
Resolve queries without growing your team
Handle the routine questions automatically, and give agents full context the moment they're needed.
- Let AI chatbots answer FAQs and order-status questions
- Hand off to a live agent with full chat history intact
- Deflect inbound phone calls to WhatsApp self-service
Connect in minutes with Meta Embedded Signup
No tokens to copy, no technical setup. Log in with the Facebook account that manages your business, pick or create your WhatsApp Business number in Meta's official popup, and you're connected automatically.
- Official Meta Embedded Signup — secure and guided
- Create a new WhatsApp number, or bring your existing one
- WhatsApp Coexistence: keep chatting from your phone while the platform stays in sync — works on mobile and the platform together
- Your contacts and last 6 months of chats imported automatically
Build customer journeys with a visual flow chart
Drag, drop and connect steps to automate whole conversations — no coding required. Welcome flows, menus, conditions, keyword triggers and smart hand-off to a human, all on one canvas.
- Visual drag-and-connect flow builder
- Menus, buttons, conditions and keyword triggers
- Qualify leads and book appointments automatically
- Seamless hand-off from bot to a human agent
Live on WhatsApp in 3 easy steps
No technical skills needed — most businesses are up and running the same day.
Connect WhatsApp
Sign up and connect your number through Meta Embedded Signup — new number or your existing one with Coexistence.
Import & build
Import contacts, get message templates approved, and set up your inbox, flows and broadcast lists.
Launch & grow
Send your first campaign, automate replies, and watch conversations turn into customers — all tracked live.
Built for real business outcomes, not just messages
Beyond features — here's what a WhatsApp-first approach actually changes for your business.
Enterprise-grade security
End-to-end encrypted conversations that protect customer data and meet compliance requirements.
Lower cost per conversation
Replace expensive international SMS/OTP routes with in-app WhatsApp messaging.
Verified brand trust
A verified WhatsApp Business profile builds credibility and reduces fraud risk for your customers.
Higher marketing ROI
Segmented, data-driven campaigns that lift engagement and lower acquisition cost vs. email/SMS alone.
Lower support headcount
AI chatbots resolve routine queries automatically, cutting agent dependency and call-centre load.
Faster resolutions
Contextual routing and full chat history mean agents solve issues faster, first time.
Automated lifecycle alerts
Order updates, reminders and account notifications go out automatically, on-brand and on time.
Always-on availability
Bots handle queries around the clock, so coverage doesn't depend on shift hours or headcount.
Built for growth, sales and support teams alike
Marketing
Personalised campaigns that lift lead conversion and cut customer acquisition cost — with segmentation, click-to-WhatsApp ads and retargeting flows, all built on a no-code sender.
Sales & commerce
Product discovery, recommendations and in-chat checkout that accelerate buying decisions and increase average order value — with automated follow-ups so no lead goes cold.
Customer care
AI chatbots for instant resolutions, live-agent escalation with full context, and call-to-WhatsApp deflection — faster support at a lower cost per conversation.
Start selling on WhatsApp today
Join businesses across the UK growing with Fivo SMS. Free to start — no credit card required.
Join businesses across India growing with Fivo SMS. Free to start — no credit card required.
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